My knowledge and experience includes working in the healthcare and computer fields for many years and my educational background includes a Ph.D. in Higher Education, Master’s in Public Administration, Bachelors in Psychology, over 80 credit hours from Pima Community college in healthcare administration and computer technology and another 30 credits from Tacoma Community College where I earned my Associates in Health Information Management and my RHIT certification. All of this education and experience has enabled me to earn four national certifications (CCS and CCS-P from AHIMA and CPC-H and CPC from AAPC) and to write two medical coding books for Cengage/Delmar Publishers.
I have worked for more than 25 years with all types of schools, businesses, and agencies and have learned well what creates and what destroys quality. I have used my vast knowledge and education to problem solve including creating tremendous successes out of long-term failures. While others may strive to make lemonade out of lemons, at Definity Healthcareour standards of quality are higher as we make the finest lemon meringue pies instead!